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Policies and Information

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Submitting an order at http://www.visitmesaverde.com/ does not guarantee a reservation. A reservation is guaranteed when final authorization of your credit card is processed.
The credit card you provide will be charged the full amount of the required deposit after availability is confirmed. By giving your credit card for confirmation you are agreeing to pay the deposit in full and adhere to the change and cancellation policy and accept terms and conditions.

PLEASE NOTE:  If you have booked a Promotional Rate or Package, different deposit, cancel, and change policies may apply. Please call 1-800-449-2288 for more information.

All lodge rooms and tours are nonsmoking.

Far View Lodge Policies

Payment Policy: Deposit equal to a one night stay including taxes and/or surcharges is due at time of booking. Remaining balance due at check-in.
Cancellation Policy: Lodging reservation cancel policies are rate specific and can be viewed by clicking on the rate name when availability returns. Cancellations outside of the cancel policy will receive a full refund. Cancelling within the cancel policy will result in a full forfeit of the deposit
Check In: Check-in is at 3:00 pm, MDT.
Check Out: Check-out is by 11:00 am, MDT.

Extra person charges: All room rates based on double occupancy. Additional person charges apply for extra persons age 12 years and older. Roll-away beds not available.
Pet Policy: Pets/service animals are allowed in ADA and limited Standard rooms only. A $50.00 deposit (refundable pending no damage or excess cleaning) and a fee of $10.00 per pet, per night, are required. Pets are not allowed on park trails, in archaeological sites or public buildings. Pets must be under physical control at all times and may not be left unattended in Lodge rooms or vehicles. Housekeepers will not enter a room housing a pet or service animal. Responsible pet ownership includes proper disposal of pet wastes. 

Morefield RV Park and Campground

Payment Policy: Deposit equal to a one night stay including taxes and or surcharges is due at time of booking. Remaining balance is due at check-in.
Cancellation Policy: Cancellations must be made more than 72 hours prior to arrival in order to avoid forfeiture of full deposit.
Check In: Check-in is accepted any time after 1:00 pm local time, at the Campground Store. If arriving after store hours, please pick a location and check-in the next morning.
Check Out: Check out is by 11:00 am local time.

Extra person charges: All rates based on double occupancy. Additional person charges apply for extra persons age 6 years and older.
Pet Policy: Pets are allowed in the campground and must be under physical control at all times. Please do not leave pets unattended in campsites, vehicles or RV. Responsible pet ownership includes proper disposal of pet wastes.
Miscellaneous: Full hook-up RV sites provide electric, water and sewer hookups. Campsites include firepit and/or barbeque grill, picnic table with seating, and gravel tent pad.
NPS Golden Age/Golden Access passes: Passes are applicable to tent and non-hookup campsites; with discount applied only to campsite occupied by the person to whom the passport has been issued.

Mesa Verde Tour Policies


Payment Policy: Full payment for each tour seat reserved is required at time of booking.
Cancellation Policy: Please cancel more than 72 hours prior to tour departure to avoid forfeiture of full ticket value.
Check In: Check-in 15 minutes prior to departure time at the Far View Lodge Tour Desk.

Pet Policy: Pets are not allowed on the tour with the exception of registered service animals.
Miscellaneous: Interpretive guided tours visit a number of Chapin Mesa sites combining motorcoach travel and walking/hiking various distances. Sunscreen, layered clothing, hat, comfortable walking shoes, camera and drinking water are suggested items to take along on the tours. No food, gum, or drinks other than water are allowed in cliff dwelling sites. Chapin Mesa sites are at approximate 7000 feet elevation. Restrooms are available at the Cliff Palace stop. “Child” ages 5 to 11 years old, “Adult” ages 12 years and older.

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Mesa Verde National Park, P.O. Box 277, Mancos, CO 81328 | 800.449.2288
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